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Shipping Rate & Poilcy:
*All orders are shipping from multiple locations within USA. (mainly from California)
 
Shipping Method Shipment Delivery Day Shipping Notes Shipping Charges
Ground Shipping 4-9 Business Days Ship via UPS, USPS or Fedex
Not Include Holidays
$2.85 and up
Regular Express 3-5 Business Days Ship via UPS, USPS or Fedex
Not Include Holidays
$5.95 and up
Priority Express 2-4 Business Days Ship via UPS, USPS or Fedex
Not Include Holidays
Calculate during checkout process
APO/FPO 1-3 weeks Ship only via Postal Services $2.85 and up
International Shipping 1-3 weeks Ship only via Postal Services or UPS
(not all products are qualify for International Shipping. Custom duty charges or taxes are not included)
Calculate during checkout process
Free Shipping 4-9 Business Days Apply to selected products Free of charge
Shipping Notes:
*Shipping to the following locations: Canada, Alaska, Hawaii, AS, FM, MH, MP, NT, PE, PR, PW, and US Virgin Islands normally takes 5-14 business days. (free shipping promotions are not valid outside the 50 contiguous state.)

*To calculate your actual shipping charges, please select the product(s) you are buying and enter your zip code at shopping cart page.
*Up to 90% of our cellular and personal audio accessories products have flat rate shipping at $2.85 for ground
*Express shipping not available for International orders.
*Our business days are Monday through Friday excluding Saturdays, Sundays and holidays.
 
Shipping to APO Military -
While most other online retailers will not ship to APO/FPO addresses, we at HandHelditems.com are happy to serve our customers in the armed forces, stationed at any
APO/FPO address. Unfortunately, however, since these addresses can be in remote places that are very difficult to reach, we are not capable of covering the cost of insurance and postage. All APO/FPO ordering, please see our FAQ ordering page for more detail.

Shipping Policy:

  • On average orders are shipped the same day or next day, following the receipt of your order. All orders received after 3:00 PM PST Friday and orders placed on the weekend will be shipped Monday morning.
  • Most orders are shipped USPS, UPS or Fedex and should arrive on shipping option days from the order date. Please remember, once an order leaves our warehouse it is out of our control and the carrier is responsible for any unforeseen delays in your order's arrival, but we will do everything we can to help you get your order to you promptly.
  • Unfortunately, we cannot combine multiple orders or add to orders already placed. Please note that we cannot cancel your order after it has been shipped, but you can return your order after you receive it. For more details on return shipping. please see our Return Policy.

Sales Tax and Duty
Customer is responsible for all applicable import duty and local tax. Please verify with your customs before making purchase.

Shipping to an address different from your billing address
If you choose to ship to an address different from your credit card billing address, we may contact you to confirm your shipping and billing addresses to prevent possible fraudulent use of your credit card.

Undelivered Package & Return to Shipper (RTS) Package Policy

If the address you provided us is undeliverable, we may contact you to verify your address for reshipment. However, you are responsible for the shipping charges, any duties, taxes and/or customs charges that are incurred on the package for both the original and the re-delivered shipment.

Returns to Shipper package are a result of following reasons:
Insufficient Address
Attempted Not Known
No such number/street
Not deliverable as addressed – Unable to forward

The following reasons for Return to Shipper are not errors from HHI, therefore, all shipping fees will not be reimbursed due to the fact that all shipping fee are prepaid to the carriers.

Promotional Free Ground Shipping Items:
There will be a flat fee rate of $2.00 for all RTS for Refund or Reship purposes.

Non-Promotional Items:
For all RTS package being refunded, the shipping fee will not be reimbursed.
For all RTS package being reship, a reshipping fee will be applied.

Tracking an order package
Tracking your order is fast, easy and can be done online. Tracking information will be available once your order has been shipped.
To track order, visit https://www.handhelditems.com/track_order.php

 

Click on here to verify our secured website with identity assured up to $10,000.

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Microsoft, Xbox, and the Xbox logos are registered trademarks or trademarks of Microsoft Corporation. Sony, PSP, Playstation 2, PS2 and the PS2 logos are registered trademarks or the Sony Corp. The Nintendo GameCube, DS, GameBoy Advance and GameBoy Advance SP logos are trademarks of Nintendo of America. iPOD is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. All other trademarks are the properties of their respective owners.