I ordered a grocery folding cart. I got it right away, At first I was happy, then when I started to put them together, the small rollers should come together but when I open the box it was not attached so I have to assemble them, then I found out that the cap at the end does not fit on the smal rollers. So it doesnt matter if I got it assemble coz the small rollers will come off. Anyways I called handheld they told me I have to contact the seller, I tried that I had a hard time they keep transfering me from one person to another, finally I emailed handheld 2 weeks ago to see if I can return this cart since its sitting here they never responded to my email. I need someone to contact me how to send the item back. I want a full refund and a shipping label.